PagerDuty AIOps Harnesses the Power of AI, Built-in Automation, and the Company’s Foundational Data Model to Transform Modern Operations for the Enterprise>
Ops Matters
SAN FRANCISCO – April 11, 2023 – PagerDuty, Inc. (NYSE:PD), a global leader in digital operations management, today announced the general availability of PagerDuty AIOps, a solution that delivers end-to-end automation, from event ingestion through auto-remediation, to reliably process high volumes of data and events and resolve incidents quickly. PagerDuty AIOps leverages machine learning (ML) and proprietary artificial intelligence (AI) to optimize PagerDutyâs foundational data model, reducing complexity, automating more of the incident response process, and preventing costly incidents.

The PagerDuty AIOps solution goes beyond servicing the needs of developers and distributed teams to also address operations teams including network operations centers (NOCs), site reliability engineers (SREs), and ITOps. Every moment wasted on unnecessary noise and manual diagnostic tasks delays incident response and puts both customer experience and revenue at risk. On average, customers who participated in the early access release for PagerDuty AIOps reduced noise by 87% and deployed automated incident response 9x faster than existing solutions. Early access customers also experienced the ease of implementation compared to industry alternatives that require months of setup and model tuning.
Link: https://opsmatters.com/posts/pagerduty-aiops-harnesses-power-ai-built-automation-and-companys-foundational-data-model