Blackbaud Names Todd Lant Chief Customer Officer
– PR NewsWire
Blackbaud, Inc. (NASDAQ: BLKB), the worldâs leading provider of cloud software solutions and services for nonprofit organizations, today announced that Todd Lant has been named Chief Customer Officer. In this new role, Lant will be responsible for driving customer experience across all of Blackbaudâs products and services, and ultimately increasing customer engagement and driving âNet Promoter Systemâ scores. Lant brings to the role a wealth of technology and customer experience expertise, most recently from his unremitting executive leadership at enterprise software company Esker. In his decade as Chief Customer Officer and six more as Director of Professional Services, Lant was praised for his ability to drive organizational change and customer satisfaction. “We are thrilled to have Todd join our team and are confident that he will help us deliver the very best customer experience,” said Mike Gianoni, president and CEO of Blackbaud. “He brings an extensive knowledge of our industry and an impressive record of success in the software industry, and his proven customer-centered approach has already earned him the respect of our customers. We are confident that his expertise will be invaluable as Blackbaud continues to work to meet the ever-evolving needs of our clients
Link: https://www.businesslend.com/press-release/blackbaud-names-todd-lant-chief-customer-officer/