CHIME23: Key Takeaways on AI and Security from Health IT Leaders – TechToday
Tech Today.co – Jordan Scott
The article covers discussions on generative AI in healthcare, emphasizing its potential impact on operational efficiency and customer service.
Shakeeb Akhter, representing Children’s Hospital of Philadelphia, highlighted the concept of “augmented intelligence” as a preferred term to “artificial intelligence,” emphasizing its supportive role for clinicians, particularly in handling nonclinical tasks and information retrieval.
Generative AI is expected to significantly impact customer service, rote documentation, hyperpersonalization, and communication between providers and payers.
Akhter stressed the importance of starting generative AI implementation in low-risk, high-impact areas and focusing on operational and administrative needs before venturing into clinical spaces.
Speakers suggested addressing use case priorities, financial viability, training requirements, change management readiness, compliance demands, and ethical considerations for successful generative AI deployment.
Additionally, they emphasized the need for continuous monitoring, bias mitigation, and human involvement in the AI process.
Dr.
Zafar Chaudry, from Seattle Children’s, echoed the importance of proper education, use case examination, and AI training for seamless generative AI implementation.
He highlighted the need for a methodical approach and emphasized that healthcare professionals remain integral, as they offer the necessary context and common sense that AI tools may lack, particularly in clinical care applications.
Furthermore, the article points out the imperative nature of cybersecurity in healthcare, noting the increasing prevalence of ransomware attacks and cybersecurity threats within the industry.
The article touches on recent regulations addressing medical device security and emphasizes the need for ongoing vigilance and regulatory compliance to mitigate these threats.
Link: https://techtoday.co/chime23-key-takeaways-on-ai-and-security-from-health-it-leaders/