New SOC Performance Report: Security Analysts Are Overworked and Under Resourced>
CSO Online – Devo
Respondents reported that average time to fill a SOC position is seven months. And 71% of SOC professionals said theyâre likely to quit their job, with the top reasons being information and work overload, followed by lack of tool integration, and alert fatigue.

Respondents reported that average time to fill a SOC position is seven months. And 71% of SOC professionals said theyâre likely to quit their job, with the top reasons being information and work overload, followed by lack of tool integration, and alert fatigue.

Sources of Pain

The top two reasons that make working at the SOC painful for analysts are burnout caused by growing workload (34%) and losing to adversaries (32%). In addition, 78% of SOC staff work overtime, averaging seven extra hours per week.

How to Address SOC Burnout

Traditional stress management techniques can help, including focusing on tactics and techniques to provide better support for workers and giving them more time to rest and recharge.

But respondents also point to workforce automation, advanced analytics and machine learning as effective ways to alleviate SOC analyst pain. What Can Leaders do?

SOC staffers favor a mental well-being approach to addressing pain, with 41% saying âstress managementâ and âpsychological counselingâ would help. Spending more money on SOC services was seen as the top method of support by 39% of staff. Almost 40% of staffers said ârecognition from senior leadershipâ would help alleviate pain.
Link: https://www.csoonline.com/article/3678850/new-soc-performance-report-security-analysts-are-overworked-and-under-resourced.html