CDO v CISO: Balancing data exploitation and protection>
My Customer – RhysFisher
The article emphasizes the need for collaboration between Chief Data Officers (CDOs) and Chief Information Security Officers (CISOs) to address the conflict between data exploitation and security within organizations.
Key points highlighted in the article include:
1\) The Value of Data: Data is a vital resource for modern enterprises, essential for improving customer experiences, driving innovation, and enhancing business resilience.
However, with the exponential growth of data, ensuring its confidentiality and security becomes increasingly challenging.
2\) Secure Data Exploitation: Organizations need to unlock the true value of data while ensuring its confidentiality and security.
This requires a collaborative approach between CDOs and CISOs to balance data exploitation and protection effectively.
3\) Data Security: Emphasizes the significance of securing sensitive data, particularly considering the rise in data-driven innovation.
However, data misuse due to inadequate security measures can erode trust and lead to non-compliance with data security regulations.
4\) Impact of Security Measures: Heightened security measures, while aiming to protect data, can have implications for customer experiences.
An overly restrictive approach by security teams can lead to a negative impact on personalization and customer engagement, affecting the overall customer experience.
5\) Collaborative Solutions: To address the conflict between data exploitation and security, it is essential for data and security teams to collaborate effectively, aligning on cultural aspects and understanding each other’s needs.
Segmenting data based on risk and employing access controls is crucial for data security without compromising data exploitation.
Ultimately, the article underscores the importance of resolving conflicting policies between CDOs and CISOs to unlock the full potential of data and gain a competitive advantage through improved customer experiences and business opportunities.
Link: https://www.mycustomer.com/marketing/data/cdo-v-ciso-balancing-data-exploitation-and-protection