OpenText World 2021: Lessons learned from incident responders>
IT World Canada – Howard Solomon
Google Maps and an understanding of human nature were the tools a cunning threat actor needed to help break into a U.S. defence contractor.

This was one of the tales of lessons learned that incident responders recalled during a panel discussion this week at the annual OpenText World conference. It went like this:

Lesson: Better awareness training and email filtering would have helped lower the odds of this attack succeeding, he said.

Lessons: Make sure decommissioned devices are turned off, and know everything thatâs on your infrastructure.

Another lesson Mowery passed on from his experience relates to ransomware: If your organization feels it has to pay up, make sure all tools used by the attacker have first been removed. âYou got to make sure you close the door before you kick them out,â he said.
Link: https://www.itworldcanada.com/article/opentext-world-2021-lessons-learned-from-incident-responders/466039